▼

911

Show All Answers

1. When do I dial 911? What is an emergency?

Emergency is defined as a situation where life and/or property is in immediate danger. Please call 911 to report situations such as traffic accidents with injuries, any medical emergency, burglaries to vehicles, residences, businesses or robberies occurring now or just occurred (defined as "in-progress"), domestic violence, any situation involving a weapon, etc. If you are in doubt, call 911. If it is not an emergency, the 911 dispatcher will give you the non-emergency number to the police, fire or sheriff's department. This allows the 911 lines to stay open for emergencies.

2. What if I dial 911 by mistake?

DON'T HANG UP!
Tell the 911 operator what happened: you were dialing long distance, the automatic dialer button was accidentally pushed, etc. If you hang up we must re-contact you to make sure everything is ok. If your telephone line is busy or we don't get an answer we will send a Police Officer or a Sheriff's Deputy (if you live outside Midland city limits) to your residence to make sure everything is ok.

3. What if I am calling from a cellular phone?

GIVE THE DISPATCHER YOUR LOCATION
Midland PSAP can receive cellular phone calls from 17 surrounding counties. At this time the Enhanced 911 ANI/ALI (Automatic Number Identifier/Automatic Location Identifier) system is unable to give the locations of cellular calls. After you tell us what type of response you are needing, please give us a location: the name of the city, a mile marker on the interstate highway, a highway name, etc. so we will transfer you to the correct responding agency. Please do not hang up, we will stay on the line with you until the transfer is completed.

4. What questions will the dispatcher ask me when I call 911?

WHERE? WHAT? WHEN? WHO? WHY? HOW? WEAPONS?

Dispatchers ask a standard set of questions to prioritize your call and determine the response you need. After the dispatcher verifies the location with you, a response is already on the way. The dispatcher knows the address you are calling from, but does not know the address where you need help sent to until you verify that address. You must then answer the additional questions to further help the law enforcement officers, the fire department or the paramedics. The dispatcher relays the pertinent information by radio to the responding units prior to their arrival at the scene. This increases the chances of survival of a medical patient or injured person or the prevention of a crime and/or the apprehension of a suspect.

5. Is toll-free and TDD/TTY access available?

Twenty-four hour, toll-free, TDD/TTY, telephone access for emergency 911 and non-emergency calls for service as well as prompt handling and routing of misdirected calls.

▼

Administrative Services

Show All Answers

1. How do I apply for a job?

Go to the main page of our website. Click on the employment tab and it will guide you through the process. main page of our website.

▼

Animal Services

Show All Answers

1. What do I need to get a spay/neuter voucher?

In order to obtain a $70 voucher, the owner of the pet(s) must live within the City limits and provide proof of address in the form of a current utility, phone, or cable bill. In addition, the owner must provide vaccination records verifying their pet is currently up to date on a rabies vaccination and has a current city license. The vouchers are good for 14 days from the date of issuance so your surgery appointment must be scheduled within the two week window. Please make appointments and any necessary pre-exams with your veterinarian before requesting a voucher. It is not necessary or required to bring your animal to the shelter to obtain a voucher.

▼

Animal Services - Field Services

Show All Answers

1. How many Animal Services Officers are there?

The Animal Services division has 5 field officers, with one of these officers being scheduled to work from 5 PM until 8 AM to respond to after hours emergency calls.

2. When is a dog considered to be at large?

A dog is considered at large, or loose, when it is outside of a secure enclosure. That enclosure is usually a back yard, as long as a fence or dog run can keep the dog from getting out. A dog is considered to be at large even if it is in your front yard, if that yard does not have a secure enclosure which can prevent the dog from escaping.

3. What can be done about stray cats that are on my property?

Homeowners are allowed to put traps on their property. A cat trap may be picked up at the Midland Animal Shelter. A $75 deposit is required and the trap must be returned Friday. Cat traps can also be purchased at local hardware and feed stores. Animal Services will remove animals from our own traps as well as those that are privately owned.

▼

Animal Services - Shelter Services

Show All Answers

1. What is a spay/neuter voucher and how can I get one?

A spay/neuter voucher is available to any City of Midland resident, is worth $70 toward the cost of a spay/neuter procedure, and can be used at any veterinary clinic or hospital in Midland County. You may pick up a voucher during our normal shelter hours and you will need to have the following items with you at the time the voucher is issued. 1. Your pet wearing a current city license. 2. A copy of the rabies vaccination certificate, issued by your veterinarian. 3. Proof that you live in the city limits of Midland. A drivers license is not acceptable. 4. The surgery must be scheduled, as the voucher is good for a period of two weeks from date of issue.

2. Where is the shelter located and what are the hours of operation?

The shelter is located at 1200 N Fairgrounds Rd, next to Reyes Mashburn Park. The shelter is open to the public :
Tuesday - Friday 11:00 a.m. - 6:00 p.m.
Saturday - 10:00 a.m. - 2:00 p.m.
Closed Sunday & Monday

3. Does the shelter have a veterinarian on staff to administer rabies vaccinations to animals?

No, but a licensed veterinarian does come to the shelter on a daily basis and gives a rabies vaccination to any dog or cat that is adopted, reclaimed, or transferred and does not have proof of being currently vaccinated. The rabies vaccination is required by Texas Health and Safety Code 826.

▼

Code Administration

Show All Answers

1. Do you need a permit for a storage building?

Yes. Any size of storage building will need a permit.

2. Is it against City Code to have vehicles parked on the lawn?

Yes, vehicles should not be parked on an unpaved surface.

3. What steps do I need to take to have a vehicle removed from my property?

As the property owner, you may sign a Property Owner’s Consent to Remove a Motor Vehicle.

4. How can I request additional watering hours or days?

A Variance Petition Form is required and can be obtained in the Code Administration Office on the 4th floor, suite 430, at City Hall (300 N. Loraine) or via our interactive online form.

5. Does the City of Midland Code Compliance Division remove graffiti?

Yes, Code Compliance will remove graffiti (at no cost to the property owner) with the submission of a Graffiti Abatement and Indemnity Agreement. The form can be obtained at the Code Compliance Office on the 4th floor, suite 430, at City Hall (300 N. Loraine); or by contacting 432-685-7410.

6. What type of vehicles are considered to be inoperable and in violation by City Code?

A vehicle is considered inoperable if it does not display current registration and inspection stickers, has flat tires and/or is wrecked or damaged (must be street legal).

7. Who is responsible for the upkeep of the alley?

The property owner/tenant is responsible for maintaining all property bounded by the owner's property lines, the center of the alley and the back of the existing/proposed curb

8. Can you park an RV in the back yard and stay in it?

No, RVs may not be used as living quarters.

9. Can a business operate in a residential district?

Yes, Customary Home Occupation is allowed with certain restrictions. Code Compliance can answer these questions.

10. What is considered a junk vehicle?

All vehicles visible from a public right-of-way must be currently registered and inspected, not be wrecked or have flat tires.

11. Can I put a tarp or car cover over my vehicles?

All vehicles visible from a public right-of-way must be currently registered and inspected, not be wrecked or have flat tires.

12. How many garage/yard sales are allowed?

Four per year, but not more than two in a 90 days period.

13. Where can I dispose of yard waste, limbs?

You may take them to the City Collection Station located at 4100 Smith Road.

14. Can I put my vehicle for sale in a parking lot?

No, most business parking lots are not zoned for sale of vehicles.

15. What are Midland's current water restrictions?

The current outdoor watering schedule allows residents and businesses in the City of Midland to water twice per week.

Even numbered addresses may water outdoors on Saturdays and Wednesdays.

Odd numbered addresses may water outdoors on Fridays and Tuesdays.

Any violation may result in a fine up to $500.

▼

Customer Service

Show All Answers

1. Do you have eBilling or eNotification?

Yes, To sign up for eBilling or eNotification, go to "Pay My Bill" then log in and click the "Manage eBilling" link on the left side of the page. Select your delivery option, enter your email, and submit.

"Pay My Bill"

2. Is there help for Online Bill Pay?

Yes, please check out this video here:

Online Bill Pay Video

3. How do you read a 1 inch or less Water Meter?

Click to read a 1 inch or less meter.

4. How do you read a 1.5 inch or more Water Meter?

Click to read a 1 inch or more meter.

5. How do you read a 1 inch or less Auto-Read Water Meter?

Click to read a 1 inch or less Auto-Read meter.

6. How do you read a 1.5 inch or more Auto-Read Water Meter?

Click to read a 1.5 inch or more Auto-Read meter.

7. How do you read a 1 inch or less Neptune E-Coder Water Meter?

Click to read 1 inch or less Neptune E-Coder Water Meter

8. How do you read a 1.5 to 2 inch Neptune E-Coder Water Meter?

Click to read 1.5 to 2 inch Neptune E-Coder Water Meter

▼

Field Operations Bureau

Show All Answers

1. Who do I call if I want to do a Ride Along with an officer?

Call 685-7122

▼

Finance

Show All Answers

1. What is the current local and state sales tax rate?

The 8.00% sales tax rate in Midland consists of 6.25% Texas state sales tax, 0.5% Midland County sales tax, 1.25% Midland Sales Tax 

▼

Fire

Show All Answers

1. How do I obtain a fire or accident report?

To obtain a fire or EMS record, please call 432-685-7495 during business hours from 8 a.m. to 5 p.m. Monday through Friday, or fax your request to 432-684-0921.

To obtain a motor vehicle accident report, please call the Midland Police Department at 432-685-7108.

2. How do I schedule a Fire Station visit?

To schedule a group visit to your local fire station, please call 432-685-7436. Families and small groups may visit Central Fire Station without an appointment during business hours outside of 11 a.m. to 1:30 p.m.

3. Is there currently a burn ban in Midland County?

Burn bans restrict all outside burning to prevent the spread of wildfire. The Texas Forest Service maintains a list of all burn bans. 

current burn bans in Texas.

4. Does Midland Fire Department provide car seat training?

Car seat training is currently provided by the Midland Police Department. To schedule a car seat training with a certified specialist, call 432-685-7105.

5. How do I become a firefighter with the Midland Fire Department?

Firefighter hopefuls may apply for the Fire Recruit position when it is visible on the City of Midland’s job opportunities page at www.midlandtexas.gov/jobs.

Recruits are required to attend assigned training and become certified firefighters with the Texas Commission Fire Protection and certified by the Texas Department of State Health Services as an EMT within one year of employment.

Applicants must have at least 15 hours of college credit within the last five years or have obtained minimum scoring levels on college admittance tests. Preference will be given to those applicants who hold the following current certifications:

·National Registry EMT or Paramedic certifications or
·Texas DSHS EMT or Paramedic certifications or
·Texas Commission on Fire Protection Basic Fire Suppression certification or
·Out-of-state fire certification with IFSAC seals.

In addition to the application, candidates must pass a general knowledge written test and firefighter entry-level physical agility test that includes tasks similar to those used in day-to-day tasks. This will be followed by an in-person interview. Interested applicants are encouraged to check the job posting for more qualifications and information.

Midland College runs a firefighter academy annually as well as EMT and Paramedic programs. For more information, please contact Mark Kuhn at 432-685-6757 or visit www.midland.edu.

For more information regarding applications, please call 432-685-7346.

6. Will the Midland Fire Department provide water for pools or tanks?

No, the Midland Fire Department will not provide water for pools or tanks.

7. What is the name & phone number of the responding Fire Department for this area?

Midland Fire Department 432-685-7436

8. Is Midland Fire Department a paid or volunteer department?

Paid

9. How many responding firefighters are on duty during the day & night?

53 on duty

10. What are the number of gallons on each pumper?

Pumper #1:750-1,000 

Pumper #2: 750-1,000 

Pumper #3:750-1,000

11. What are the number of tankers and gallon capacity of each?

Tanker #1: 2,500 gallons 

Tanker #2: 1,500 gallons 

Tanker #3: 1,500 gallons

12. On an initial response how many gallons of water are brought by the Fire Department?

1,500-4,000 gallons

13. What is the distance from the Fire Department to a dwelling?

It will depend on the address

14. What is the response time in minutes, including scramble time?

It will depend on the address

15. Are roads paved and accessible at all times?

depends on address

16. Are there any physical barriers (locked gates, railroad crossing, one lane roads, home on a dead end street, narrow bridges, etc.)?

depends on the address

17. Is there a public hydrant within 1,000 feet of the dwelling?

depends on the address

18. If not, describe alternate water source if there is one (i.e. dry hydrant, lake, cistern):

Hydrants located in the city, and Tanker/Tenders used for county fires

▼

Fire Code

Show All Answers

1. What version of the International Fire Code has the City of Midland adopted?

The City of Midland adopted the 2015 version of the International Fire Code in November 2015.

2. Can work on my construction project begin before the plan review process is complete?

The plan review process must be complete and a set of accepted and stamped plans must be on site before work may begin.

3. Can I use a BBQ grill on my porch or balcony?

The International Fire Code requires 10 feet of clearance between open flame cooking appliances and combustible surfaces or structures in non-sprinklered multi-family occupancies. Most apartment patios and balconies do not permit the required clearance. Management may prohibit any open flame appliances as part of your lease agreement.

4. How do I maintain a smoke detector?

Smoke detector batteries should last at least one year under normal conditions.

Residential fire deaths have decreased steadily as the number of homes with smoke detectors has increased. Reports from the National Fire Protection Association on residential fire deaths show that people have nearly a 50 percent better chance of surviving a fire if their home has the recommended number of smoke detectors.

Smoke detectors that are 10 years old are near the end of their service life and should be replaced. A smoke detector monitors the air 24 hours a day. At the end of 10 years, it has gone through over 3.5 million monitoring cycles. After this much use, components may become less reliable. This means that as the detector gets older, the potential of failing to detect a fire increases. Replacing them after 10 years reduces this possibility.

5. How do I set up a fire protection system inspection?

Once stamped plans have been returned to the contractor, the fire inspector’s name and phone number will be listed on the plan's cover sheet. All fire protection systems shall be pretested before an inspection is scheduled.

6. What are the rules for fireworks in Midland?

Possession and discharge of fireworks within the city limits or within 5,000 feet of the city limits is prohibited by law.

Any firework that must be ignited by a heat source is illegal to possess or discharge. Small items such as "poppers" are not prohibited. Individuals are subject to confiscation of all fireworks found in their possession and a fine up to $2,000 plus court costs.

Fireworks also may not be discharged on federal, state, or county roadways. If individuals plan to discharge fireworks on private property not belonging to them, they must have a written letter of permission from the land owner.

The Midland Fire Department also reminds citizens to use caution when discharging fireworks. Eye and burn injuries are common among children, and they should be supervised by an adult. Devices such as sparklers may reach temperatures exceeding 1,000 degrees.

Grass fires are another potential risk during fireworks season. Have at least one of the following extinguishing agents available while discharging fireworks: water, sand or dirt, or a portable fire extinguisher. Never hesitate to call 911 if a fire develops.

7. Can a day-of fire protection system test be scheduled?

Normally, a minimum of 72 hours is required to scheduled an appointment to witness a system test. If a fire code official is available, the time frame may be shorter. Please call 432-685-7333 to schedule an appointment.

8. Can a building be occupied before the fire protection systems are tested and approved?

In buildings where an automatic sprinkler system or fire alarm is required by code, it shall be unlawful to occupy any portion of a building or structure until the automatic sprinkler system and fire alarm system have been tested and approved.

9. Can stock or merchandise be placed in a building before the fire protection system are tested and approved?

A partial permit of stock and merchandise may be issued on the agreement of both the fire code official and the building code official only after all fire protection systems have been tested and approved.

10. When is a Knox Box (key box) entry required on a property for emergency access?

A Knox Box shall be placed on all occupancies with a fire alarm system or fire sprinkler system that initiates an automatic fire department response. A Knox Box may be ordered directly from the Knox Corporations at knoxbox.com.

11. Can a contractor go vertical with a building before the fire lane is installed or before the fire hydrants have been tested and approved?

In order to go vertical with construction of a building requiring fire lanes, the fire lane must be installed and fire hydrants must be tested and approved.

12. Does the Midland Fire Department charge fees for plan submittals?

The Midland Fire Marshal's Office does not maintain a fee schedule or require any fees for Fire Alarm Systems, Fire Sprinkler Systems and/or any plans submitted for review by the Midland Fire Department Fire Marshal Office.

For questions about code enforcement, building codes, construction permits and fees/fee schedules for other departments within the City of Midland, please contact City of Midland's Code Division at 432-685-7391.

13. Who performs the hydrant flow tests?

Utilities

14. What is the minimum size that numbers for an address need to be?

3 inches inside city limits and 6 inches in the county

15. How much notice do we need to give to schedule initial inspections and final inspections?

24 to 48 hours

16. What is the city of Midland’s protection class rating?

ISO-1

17. How many fire stations do we have?

10 Stations

18. Do we participate with the Knox program?

Yes since 2004

19. How do you obtain a Knox box?

Order them through the Knox Company

20. Who is the county Fire Marshal & what is their number?

Dale Little 432-688-4161

21. What edition of IFC do we use?

2015 IFC

22. What edition of NFPA 72 do we use?

16

23. Do we enforce life safety 101 in the city limits?

No

24. When using the Existing Building Code what constitutes a high rise?

Over 75 feet to floor of the highest floor

▼

GIS

Show All Answers

1. Where would I find static maps of Midland?

You can find static PDF versions of all maps on our Static Maps page.

2. Can I request a map of specific property?

>The City of Midland's GIS division, does not generate specialty maps on demand. However, you can use our interactive webmaps to create this map yourself. For more information, please check out our tutorials page.

3. Can I have a copy of the Midland County Information table?

The City of Midland does not own this data. We can show this data to you through a partnership with Midland Central Appraisal District. You can check our maps for any ownership questions you have. Please be aware that our data is only refreshed once a month from the appraisal district. Alternatively, you can acquire this information yourself by going to the Midland Central Appraisal District's website

4. Where can I find X shapefile to download?

The City of Midland's GIS division has all our publicly available data for download on our GIS Data Page

5. How do I get a X shapefile not listed on your GIS data page?

All of our publicly available data is on our GIS Data Page. If the shapefile you are looking for is not on this page, you will need to fill out a Freedom of Information Act Request form, and submit this to The City of Midland's Legal Department.

6. How do I search for a property on the Midland Central Appraisal District (MCAD) website?

We do not administrate the MidCAD website. Please contact MidCAD for assistance.

7. What do I do if I have problems with ArcGIS or Autodesk programs downloaded form the links on your site?

Please contact the vendor for the software in question, or search their FAQ page.  

▼

Health Department: Administrative

Show All Answers

1. What do I need when I visit the Midland Health Department?

Please make sure to bring the following when you come in for service at the Midland Health Department: Picture Identification Shot records (if applicable) Insurance or Medicaid card.

2. Where can I receive food stamps?

Please contact the Texas Health and Human Services Benefits Office for food stamp assistance:

HHSC Benefits Office
3401 N. A Street
Midland, TX 79705
(432) 687-1591 Health & Human Services Benefits Office

▼

Health Department: Environmental

Show All Answers

1. How do I file a complaint regarding sanitary conditions at a restaurant or other retail food establishment?

To report dirty conditions or unsafe food handling practices at a restaurant or other food establishment, call (432) 681-7613 or report online at MidlandHealth@MidlandTexas.gov.

2. How do I file a food-borne illness complaint against a restaurant or other retail food establishment?

If you believe you have become ill from eating at a restaurant or other food establishment, contact your local health department. The health department is an important part of the food safety system, call (432) 681-7613 or report online at MidlandHealth@MidlandTexas.gov.

3. How do I go about opening my own food business?

First you must have access to a location that is zoned for that activity. Then, you must complete the City of Midland Certificate of Occupancy requirements. To complete this requirement, go to the City of Midland Development Service Department Code Administration Division at 300 N. Loraine Street Midland, TX 79702 and ask the clerks for assistance. Finally, you must purchase a Food Establishment Permit from City of Midland Health Department at 3303 W Illinois Sp 22. If you need more information on how to start up a food establishment call the City of Midland Health Department at (432) 681-7613

4. Can I prepare food or drink in my home and sell it?

No. This is a direct violation of State law, City health codes and City zoning codes.

5. What do I need to do to sell food from my mobile unit?

You are required to obtain a Mobile Food Vendor Permit for the vehicle. To obtain one, contact the City of Midland Health Department, (432) 681-7613.

Further, you must drive the vehicle which requires a license to the City of Midland Health Department for a inspection located at 3303 W Illinois Sp 22, ask the clerk for further assistance, as a vehicle inspection is required before the permit can be issued.
In addition, to sell at a fixed location, you must do so on commercial property, with a notarized letter of permission from the property owner that also gives you access to restrooms on the property.

6. What type of pool needs a permit?

All commercial pools/spas located within the Midland County are required to have a permit. This permit expires annually, or upon transfer of ownership of the pool, whichever occurs first.

▼

Health Department: Immunizations

Show All Answers

1. How much do the immunizations cost?

Please call 432-681-7613 for the vaccine prices.

2. What do I need to bring with me when I come down there for an immunization?

Picture Identification
Immunization Records
Insurance or Medicaid Card

3. Do you give vaccinations to people who have insurance?

Yes, Midland Health Services does accept private insurance as well as Medicaid and Medicare.

4. Can my child get immunizations if they are on antibiotics?

Yes, if your child has not had a fever for 24 hours.

5. Where can I find information on vaccines required for overseas travel?

The vaccines required vary from one country to another. Please check the CDC and DSHS websites for specific destinations. Travelers Health and Vaccine Information

6. Do you have Shingles vaccine?

Yes we do provide Shingles vaccine for adults age 60 and older, by appointment only. 

7. Who can receive vaccinations at the Health Department?

Midland Health Services provides all DSHS recommended and required vaccinations from birth through adulthood. We accept private insurance and Medicaid.

8. Do you file with Medicaid and Medicare?

Yes, Midland Health Services does file with Medicaid and Medicare for vaccinations.

9. What is ImmTrac?

ImmTrac, the Texas Immunization Registry, is a no-cost service offered by the Texas Department of State Health Services (DSHS). It is a secure and confidential registry available to all Texans. ImmTrac safely consolidates and stores immunization information from multiple sources electronically in one centralized system. Texas law requires written consent for ImmTrac participation and limits access to the registry to only those individuals who have been authorized by law. ImmTrac contains over 120 million immunization records and continues to rapidly grow with increased participation.

▼

Health Department: Septic System

Show All Answers

1. How many houses can I connect to my septic system?

One.

2. How do I apply for a septic system permit?

Go to the health department web page and download and application.

3. Does Midland County require any On-site Sewage Facility Environmental Permits?

The only permits required by Midland County are Septic System Permits. The City of Midland Health Department issues these. The telephone for the City of Midland Health Department number is (432) 681-7613.

▼

Health Department: TB

Show All Answers

1. Can I get TB from someone with a Latent TB Infection / Positive TB test?

No Latent TB Infections are not contagious. The bacteria which causes TB is present but it is not multiplying and being transmitted.

2. When will my TB screening results be available?

We test by appointment, and results are available three (3) days after you get tested. For example, if you test on Monday, please check on Thursday for your results, or if you test on Friday, please check on Monday for results. 

3. When do you conduct TB screenings?

We conduct TB screenings on Monday, Tuesday and Friday from 8:00 - 4:30.

4. How much does a TB screening cost?

Please call 432-681-7613 for pricing information.

5. Can I work with a Latent TB infection / positive TB test?

Yes, because Latent TB infections are not contagious. The bacteria which causes TB is present but it is not multiplying and being transmitted.

6. What is a Latent TB infection?

Latent TB infection means that the bacteria which causes TB is present in the body, however it is not active. A person with latent TB infection will have no TB symptoms. A latent TB infection is not contagious.

7. What is Active TB Disease?

The bacteria which causes TB is present and has become active. It is multiplying and is contagious.

8. What is the difference between Latent TB Infection and Active TB Disease?

Latent TB Infection is not contagious. Latent TB Infection can be treated with medication to prevent its advancement to an Active TB Disease which is contagious.

▼

Municipal Court

Show All Answers

1. Can I get a copy of my birth certificate at Municipal Court?

No. Please contact the Midland County Courthouse for information.

Midland County Courthouse

2. When is my court date?

An appearance is required to be made within 14 calendar days from the date your citation was issued. Your appearance should be made in person or by mail. You cannot enter an appearance by phone.

3. Can I get an extension to appear over the phone?

No. Your request must be made in person or by mail.

4. Can I enter my plea by phone?

No. You must enter your plea in person or by mail. If you enter your plea by mail, be sure that you enter your plea to each charge individually.

5. I am 16 years old or younger, do I have to appear before the Judge?

Yes. Texas State Law requires persons who are 16 years of age or younger to appear in open court before a judge with a parent or legal guardian.

6. I am under the age of 21 and have been charged with an alcohol related offense. Do I have to appear before a Judge?

Yes. Texas State Law requires that you appear before a judge in open court. If you are under the age of 18, you must appear with a parent or legal guardian.

7. I am under the age of 18 and have been charged with a tobacco related offense. Do I have to appear before a Judge?

Yes. Texas State Law requires that you appear before a judge in open court. You must appear with a parent or legal guardian.

8. How can I speak to a Judge?

You must appear during an arraignment session. No appointment is necessary. You should check in at least 15 minutes early at the cashier window. Be prepared to present your ID. No shorts are allowed in the courtroom.

9. Is the Municipal Court closed during the lunch hour?

No. Clerks are available to assist you during business hours.

10. Am I required to have an attorney represent me?

No. You may have an attorney represent you if you desire, but this is not required. Most defendants in Municipal Court do not use attorneys.

11. Will the Municipal Court appoint an attorney for me?

No. If you would like to consult with attorney, it will be your responsibility to do so.

12. Can my spouse, relative or employer take care of my ticket for me?

No. Texas State Law requires that you enter a plea on your own behalf.

13. What is the difference between a plea of "no contest" and "guilty"?

For the Municipal Court, a criminal court, there is really no difference. A plea of "no contest" cannot be used against you in a civil court.

14. What happens if I contest a charge?

You will be set for trial. You have the right to have a jury trial by six persons of this community. You may waive this option and have the case heard by a Municipal Judge. A judge or jury will determine the verdict of each case set for trial based on the merits of each individual case. If you do not wish to have a trial, you will need to enter a plea of "no contest" or "guilty".

15. What is the standard fine amount assessed?

Cases heard in Municipal Court are Class C misdemeanors. In most cases the fine cannot exceed $500 plus court costs. However, in some cases the fine can be as much as $2,000.

16. What forms of payment do you accept?

You may pay your fine with cash, a cashier's check or money order. You may also pay your fine with a personal check, debit card or credit card as long as it reflects your name. If you are under the age of 18, we will accept a check, debit card or credit card from your parent. The parent must be available to sign the check or debit/credit card slip. If you are on warrant, you must pay with cash or money order.

17. Can I make a payment over the phone?

No. You may make your payment at the cashier window during business hours. You may also mail your payment. A Night deposit is available 24 hours and is located at the back door of the Municipal Court building. Some citations may be paid online.

18. Can I make a request to pay late by phone?

No. Requests to pay late must be made in person or mail.

19. Can I attend the alcohol awareness course online?

There are no providers in the area that offer online courses.

20. Can I get a copy of my marriage license at Municipal Court?

No. Please contact the Midland County Courthouse.

Midland County Courthouse

21. How can I get an occupational license?

Municipal Court does not have jurisdiction to issue occupational licenses. Please contact the Midland County Court.

Midland County Courthouse

22. I received a ticket from a State Trooper or Sheriff's Deputy in Midland County. Can I take care of the ticket at Municipal Court?

No. You will need to contact the Midland County Justice of the Peace Court.

Midland County Courthouse

23. Can I get a copy of my divorce decree at Municipal Court?

No. Please contact the Midland County Courthouse for information. Midland County Courthouse

▼

Oil & Gas Services

Show All Answers

1. What is the closest a well can be permitted to a house under Ordinance 8769?

The Ordinance allows up to 500 feet before a variance would be required and needing the approval of the City Council.

2. What is the job of the Oil & Gas Advisory Committee?

The role of the committee is to review Oil & Gas applications for (1) technical compliance and (2) administrative completeness.

3. Who approves the Oil & Gas Applications for a permit?

The City Council approves or denies Oil & Gas Applications. Applications are brought to City Council meeting for public hearing and after thirty days (30) City Council may vote at a regular meeting.

4. What are the allowed working hours of the drilling rig?

Drilling is allowed twenty-four (24) hours without time constraints.

5. What about wells being drilled in the county?

The Ordinance 8769 has jurisdiction only for those permitted wells located in the city limits.

▼

Parks and Recreation

Show All Answers

1. What are the fees to enter the City of Midland pools?

$1

2. Who do I contact for Park reservations?

Jamie Bowers 432-685-7355

▼

Police

Show All Answers

1. Who is eligible for a protective order?

You can apply for a protective order if your abuser is one of the following:

A current or former spouse
A sibling (brother or sister)
A blood relative such as a parent
A relative by marriage (an in-law)
A person with whom you have a child in common
A current roommate
A former roommate
A foster parent
A foster child
A person who you are dating or have dated

A person who has a divorce pending is eligible for a protective order. The protective order must be filed in the court in which the divorce is pending. You may also be able to get a protective order against someone who has sexually assaulted you even if they are not a family or household member (like a co-worker or neighbor).

2. What does it cost to get a protective order?

Nothing, a protective order is free. You cannot be charged a fee for filing, serving, or entering a protective order. The court may order that your abuser pay any attorney fees (if applicable), and all other fees, charges, or expenses incurred in connection with the protective order.

3. What types of protective orders are available?

In Texas there are three types of Orders of Protection:

Magistrate’s Order of Emergency Protection
Temporary Ex Parte Order
Permanent Protective Order

4. What is a Magistrate’s Order of Emergency Protection? How long does it last?

A Magistrate's Order of Emergency Protection (what most people call an Emergency Protective Order). These are called different things in different parts of the state.

They are good for 31-61 days.

If you partner has been arrested for a family violence assault, you must ask for this before he is released from jail.

5. What is a Temporary Ex Parte Order? How long does it last?

A Temporary Ex Parte Order is a court order designed to provide you and your family members with immediate protection from your abuser. In order to get a Permanent Protective Order, you need to have a full court hearing with your abuser present. A Temporary Ex Parte Order will protect you from the time you file for the Permanent Protective Order until your full court hearing.

You may receive a Temporary Ex Parte Order without your abuser present.

The court can issue a Temporary Ex Parte Order if it decides that the information given in your application for a protective order presents a clear and present danger of family violence to either you or a family member.

A Temporary Ex Parte Order lasts for the period of time specified in the order, usually until the date of your full court hearing. In most places the court will schedule a date for a formal hearing no later than the 14th day after the date the application is filed

6. What is a Permanent (or Final) Protective Order? How long does it last?

A Permanent (or Final) Protective Order is a court order that is designed to stop violent and harassing behavior and to protect you and your family from the abuser.

A Permanent Protective Order is effective for the time period specified in the order up to a maximum of 2 years. If there is no time period specified in the order, then it expires on the second anniversary of the date the order was issued.

If the Respondent is still incarcerated on the date that the protective order is set to expire, then the expiration date is extended for one year from his date of release.

▼

Police Recruiting

Show All Answers

1. If I get disqualified during the hiring process, when can I re-apply?

You are eligible to re-apply 1 year after the date of the applicant testing was completed unless told otherwise by the recruiting division.

2. Is there a policy on tattoos?

Yes. Officers can have tattoos. All tattoos must be covered while in uniform.

3. Can I do a ride along with an officer if I am in the hiring process?

Yes. The Ride Out program is designed to give interested applicants a firsthand view of what police work is like in Midland, Texas. We recommend riding out on Friday or Saturday nights with an evening shift officer (3 p.m.-3 a.m.) or night shift officer (6 p.m.-6 a.m., 7 p.m.-7 a.m.). The ride along must be scheduled by contacting the recruiting division with at least a week notice.

4. Are there civilian positions available at the Midland Police Department?

Yes. Civilian positions like customer service clerk, evidence clerk, records clerk, crime scene technicians, and administrative assistant will open when there is a need to fill the position. Postings for those openings can be found on our

Employment Opportunities page.

▼

Public Information

Show All Answers

1. Where can I watch CityTV?

CityTV is available to the public on channel 2 for Suddenlink customers and channel 6 for Grande customers. Our shows are also available on our YouTube channel.

2. How do I request a public record?

Our Public Information Act Coordinator, Tammi Casey, fills all open records requests. You can visit the City's Public Information page or learn more about open records laws on the Attorney General's website.

▼

Risk Management

Show All Answers

1. How do I file a claim?

Submit a letter which contains the date of the damage, the location where the damage occurred, a description of the damage, what you are requesting from the City, and the property owner's name, phone number, and address. Include with your letter at least two estimates for repair or replacement of the damaged property and pictures of the damaged property. You may submit your claim to Risk Management by mail, email, or fax, or complete it online.

2. Does the City handle claims for work injuries for non-City employees?

No. Risk Management handles only cases involving City employees. Other claims should be addressed to your own employer.

3. Do I need to file a claim in person?

No. You may notify Risk Management of your property damage by phone, mail, or email. You may submit your necessary documentation by mail, email, or fax, or complete your claim online.

4. How long does it take to process a claim?

Once Risk Management receives all the necessary information and documentation, a decision should be reached within four weeks.

5. What should the public do if they observe an unsafe condition?

Members of the public who observe an unsafe condition relating to operations of the City of Midland should note the details of the condition (i.e. description of condition, location, vehicle number, time of observation) and contact the Risk Management Division.

▼

Road Bond

Show All Answers

1. When will construction start?

Residents can expect to see utility work beginning in fall and winter of 2017-18. Paving work will begin in spring and summer, 2018.

2. How can I find out when construction will start on a street near me?

You can monitor progress on the Project Activity Tracker. Or sign up to receive alerts.

3. You’re closing a street I need to use. What am I supposed to do?

Complete road closures are very rare. In most cases, traffic will be reduced to one lane rather than complete closure. Whenever construction moves into a new area, the City will issue an alert. These alerts will contain alternative route suggestions.

4. Will my mail service be interrupted? What about ambulance and fire? What about trash service?

Public safety and well-being is of the utmost importance. The Engineering Department is coordinating closely with the US Postal Service, Waste Management, Police and Fire/EMS. Residents are encouraged to contact the U.S. Postal Service if they experience any delays in mail. Emergency Response services (Police, Fire, and EMS) will always be able to access your residence or business. Likewise, Waste Removal services will continue during road and utility work.

5. I have a question not listed here. Who can I contact?

Please contact Jose Ortiz, Engineering Services Director, or Matt Carr, City Engineer.

▼

Transportation

Show All Answers

1. How do I report a street- or drainage-related emergency?

To report an emergency situation within our street system, right of way, or drainage channels, please call 432-685-7293 during regular business office hours or 432-685-7340 for 24-hour service.

2. How do I report missing Traffic Signs or Traffic Signal malfunctions?

To report missing signs or traffic signal malfunctions, call 432-685-7293 during regular office hours or 432-685-7110 for 24-hour emergency response.

3. How do I report a Street Light outage?

To report problems with Street Lights, call Oncor at 1-888-313-4747 or click on the link below. If Street Light is along Loop 250, call City of Midland Transportation Division at 432-685-7293.

Report Street Light

4. How do I report sight triangle or visibility obstructions?

To report sight obstructions, call 432-685-7287 during regular office hours or 432-685-7110 for emergency response.

▼

Utilities Laboratory

Show All Answers

1. What is the cost for testing?

The cost for testing Total Coliform & E. coli in drinking water is $18 per sample. Testing on non-potable water is $25 per sample.

2. What is Total Coliform?

Total Coliform is an indicator bacterium. When present, it indicates that the water tested may be contaminated with disease causing bacteria. Positive results will also be tested for E. coli, a specific coliform which is harmful when ingested by humans.

3. How do I get started on receiving testing?

Stop by the lab during normal business hours and pick up sampling handouts, Chain of Custody forms and sample bottles.

4. What requirements are associated with sampling?

All samples must be turned in within 15 minutes of sampling OR within 30 hours of sampling on ice. Don't forget to only sample in a City of Midland sample bottle and fill out the Chain of Custody form completely.

▼

Water and Wastewater Maintenance

Show All Answers

1. Why do I have low water pressure?

You may have low water pressure due to a cut off at meter not being completely open, a faulty water meter, a possible crimp in the service line, a water main leak in your area, isolated water valves on main water supply lines (not open), or restricted water supply through your water softener due to a clog. Please call 432-685-7270 to report low water pressure in your area.

2. What do plumbers mean when they reference the "city side" of the sewer line?

When plumbers reference the "city side" of a sewer line, it is actually called a sewer tap. It extends from the resident/business property line to the point at which it makes contact with the main sewer supply line in alley/street. The sewer line from your property line to your house is your private service line.

3. I have water coming out of my meter box. What should I do?

Water coming out of a meter box could be a sign of a possible leak. Please contact Customer Service/Billing at 432-685-7320 to report the issue.

4. Why do I have discolored water coming from my faucet?

You may have discolored water coming from your faucet due to excessive iron or manganese coming from the main water supply line, possible water main repairs in your area, or possible water valve maintenance in your area. Please contact Water & Wastewater at 432-685-7270 to report the issue if you notice discolored water coming out of your faucet.

▼

Water Conservation

Show All Answers

1. Why does Midland have water restrictions?

Midland is currently contracted to use surface water sources owned by the Colorado River Municipal Water District. These sources are depleting due to the drought and evaporation. The addition of groundwater from T-Bar and Clearwater Ranches has secured many decades of more water for Midlanders, but the drought necessitates that we be good stewards of these sources.

2. Where does Midland get its water?

The City of Midland’s primary water source is the Colorado River Municipal Water District (CRMWD). This consists of Lakes Thomas, Spence, and Ivie. The Paul Davis Well Field is another water source, and T-Bar and Clearwater Ranches will most likely become the city's primary water sources in the future.

3. What are Midland's current water restrictions?

The current outdoor watering schedule allows residents and businesses in the City of Midland to water twice per week. Even numbered addresses may water outdoors on Sunday, Monday, Wednesday and Friday. Odd numbered addresses may water outdoors on Sunday, Tuesday, Thursday and Saturday. Any violation may result in a fine up to $500.

4. Can I use sprinkler system, soaker hose, drip system, hand held hose, etc.?

Any method of watering is allowed during your established watering time.

▼

Water Meter Replacement

Show All Answers

1. Why is my water meter being replaced?

The City of Midland Water Waste Water Department has initiated a project to replace its approximately 46,000 water meters. The meters will be replaced with an Advanced Metering Infrastructure (AMI) system. AMI smart water meters help conservation efforts and ensure a better water future.

2. Does this mean my bill will increase?

Not necessarily. The new meters will record consumption more accurately. In some cases, your bill may increase, but only if your current meter has been under reporting usage.

3. Will the City be raising water rates to pay for the new system?

No. The Advanced Metering Infrastructure (AMI) system is a budget-neutral project. It is anticipated that the cost of the new system will be offset from the money saved from underreporting, leakage, theft of water, and on-site meter reading.

4. When will this work be performed?

The work began in November 2019. The entire project is estimated to be completed within 18 to 24 months. The work will be performed during normal working hours of 8 am to 5 pm, Monday through Friday. 

5. How will this affect my service?

A contractor will come to your residence and replace your meter. The water meter will be checked to verify that water is presently not in use. If no water is being used, the meter will be replaced. There will be an interruption of service for approximately 10 to 30 minutes during the replacement. After the meter has been replaced, your service will continue as normal. In many cases, the transition will be completely inconspicuous and will not affect the residents.

6. How long will the installation take?

In most cases, it’s a simple procedure that will require anywhere between 10 to 30 minutes.

7. Do they need to come inside my house?

No, all meters in our City are located outside of homes. After your water meter is replaced, City employees will flush the line using an outdoor spigot to ensure that no debris is left in the line and subsequently into your sink filters or inside lines.

8. I'm on vacation or not available that day. Who do I call?

In most cases, it will not be necessary for anyone to be home. The majority of the work will take place near the street or alleyway in the meter box. If you have any questions or concerns, contact the City of Midland customer service at (432) 685-7320.

9. Why am I unable to turn on my water after the new meter was installed?

In rare instances, the main cutoff valve to your home may be left off. This will occur when the installation team is not able to pressurize your home following the installation. The normal cause of this condition is when an inside spigot is opened during the installation and subsequently left open. The water is not turned back on to ensure a sink or bathtub does not overflow with the resident not home to turn the water off. In these cases, your water will be left off and a notice will be left on your door providing you a point of contact to call to have your water turned back on.

10. What is "AMI"?

AMI stands for "Advanced Metering Infrastructure." It is a method of using communication technology to read meters remotely without having to access each and every meter located inside meter boxes in the ground.

Advanced meter systems are quickly becoming the standard for utilities around the country. These new devices allow for more accurate and faster collection of water usage readings than the current manual method and improve safety conditions for City staff. Introducing automatic meter reading as the standard for Abilene is one of the ways we can better serve our customers and improve the overall efficiency of the utility department.

11. Will the electronic device on the meter interfere with other electronic equipment?

No. The radio transmission operates in compliance with the Federal Communications Commission (FCC) regulations to avoid interference with other electronic devices.

12. Is the electronic device and data encrypted?

Yes. Data transmitted from the meter through the system is encrypted through the entire process.

13. How will usage be verified during the transfer from one meter to another?

Verification of the transfer will begin with serial number documentation and data recording. Before the existing meter is removed, the technician will record the actual accumulated consumption numbers, as well as the serial number and property address. The new meter will then be installed.

The bar codes on the new meter and transmitter will be scanned linking that meter with the property address and customer account. Duplicate bar code stickers will be included with the other old meter data in each property file. Once the new meter is activated, usage will begin recording automatically.

14. Is there any special care or maintenance that I need to do to my new meter?

Your new meter does not require any maintenance by the homeowner. As before, the City will take care of all maintenance. Please note that your new meter has transmitting technology which automatically sends usage information to our offices. Damage to the transmitting equipment will send an alert to the Water Utilities department prompting an inspection. Please take precaution when caring for your lawn near the lid mounted transmitter.

15. When can I access my water meter information online?

At this point in time, the City crews are working solely on the installation of the meters and data collection system. Once we’ve tested to insure hardware and software is working properly, we’ll make the data system and all its resources available to the public. We do not currently have an estimate for when this will launch, but information will be provided when we do.

In the meantime, the newly installed water meters will work with our current system, and residents can expect water billing to continue as usual.

16. I still have questions. Where can I get additional information?

We will continually update our website and social media outlets as we progress into new districts and neighborhoods. Check this page to find out what area we are currently servicing.

We are happy to answer any additional questions or concerns you may have. You can call our customer service at (432) 685-7320.

▼

Water Quality

Show All Answers

1. What is the hardness of Midland's water in grains per gallon?

The City’s water hardness ranges from 400-600 parts per million, which can simply be calculated by dividing that by 17.12 which will give you the grains per gallon.

2. My bathroom smells like rotten eggs after I run water from the faucet. What's the cause?

The smell of rotten eggs does not come from water, but rather from the sink's drain. The smell can be neutralized by pouring bleach down the drain and letting it sit overnight. Vinegar and baking soda works as a substitute for bleach.

3. Where can I find information on the City of Midland’s water quality?

Reports and notices about water quality provided by the City of Midland can be found at http://www.midlandtexas.gov/167/Reports-and-Notices. The TCEQ also maintains a Drinking Water Watch website with information about the City of Midland's system at http://dww2.tceq.texas.gov/DWW/. Midland's information can be found by entering "1650001" into the field labeled "Water System No."

4. What is the City’s average chlorine residual in the distribution system?

The TCEQ requires a chlorine residual within the operating range of .5-4.0 ppm for Midland's water distribution system.